The professionals should work with different complex software platforms. They have to provide all the necessary support to the field personnel and must recognize current and potential field problems. It is the Dispatch Technician who handles internal and external customers with utmost care and professionalism. The technician will reschedule and reassign work assignments as per the requirement.

The Dispatch Technician must document the unnecessary service call. They have to keep the field technicians posted about the work status. The technician has to take into consideration any special project needs. The professional is responsible for maintaining a record of the warehouse as well. The technician has an active role to play in regular stock checks and record information. Know more here: dispatch technician job description

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